General Terms and Conditions of Sale and Delivery

1. Scope

These General Terms and Conditions apply to the ordering and purchase of goods and products via the internet on the website operated by Hemeada e.U. at www.loofahcrafts.shop.

2. Delivery Conditions

Our products are delivered by parcel service, normally within 5 working days. We ship to Austria and within the European Union.

3. Contracting Party

The contract for the purchase and delivery of goods for all products offered on this website is concluded exclusively between the customer and
Hemeada e.U.

4. Conclusion of Contract

The contract for delivery is concluded upon submission of the electronic order (offer) and our electronic, verbal, or written declaration of acceptance, or by implied acceptance through shipment of the ordered goods. Deliveries abroad are only made upon prior explicit request.

5. Extended Right of Withdrawal

Reference is made to the extended right of withdrawal for distance selling contracts pursuant to § 5e Austrian Consumer Protection Act (KSchG).

The information to be provided by the entrepreneur pursuant to § 5c KSchG regarding the company Hemeada e.U. can be found at:
https://loofahcrafts.shop/policies/refund-policy

6. Place of Jurisdiction, Applicable Law

All contracts concluded under these Terms and Conditions are governed exclusively by Austrian law.

The place of jurisdiction for all disputes is the general place of jurisdiction of the respective producer. If the contractual partner is a consumer, the exclusive place of jurisdiction shall be the general place of jurisdiction of the consumer.

7. Complaints

We are sorry if you are not satisfied with your goods. If you have a complaint, please contact us and we will do our best to assist you.

Email: info@loofahcrafts.shop