FAQs - frequently asked questions

A loofah, also known as Luffa, is a natural sponge made from the dried fruit of the loofah plant. It serves as a gentle exfoliator and cleansing tool for the skin.

Use your loofah in the shower or bath by moistening it with water and gently massaging it over your skin. You can also add shampoo or shower gel. Avoid sensitive areas like eyes and open wounds.

Our loofah products are sourced from Egypt and are manufactured by an ISO-certified partner who maintains the highest quality standards.

The lifespan of your loofah depends on the frequency of use and proper care. With proper use, a loofah can last for several months.

To care for your loofah, rinse it thoroughly after each use and allow it to dry in a well-ventilated area. Occasionally, you can clean it with warm water and mild soap.

Store your used loofah in a dry place where it is well-ventilated and not sitting in water. This helps prevent the growth of bacteria and mold.

Yes, you can occasionally clean your loofah with warm water and mild soap to remove dirt and bacteria. Be sure to let it dry completely before using it again.

Yes, it is normal for the loofah to discolor over time as skin residue, shower gel, and other substances affect it. However, this does not affect its effectiveness.

It is possible to experience slight itching after using the loofah, especially if you have sensitive skin. After repeated use, this effect should decrease. Monitor your skin's reaction and consult a doctor if concerned.

Please contact us if you would like to change your delivery address. If we haven’t shipped the order yet, we will be happy to assist you with the update.

Please contact us if your product has not arrived within the expected delivery timeframe. We will address the issue promptly and find a solution for you.