Shipping policy

General Shipping Information

For deliveries abroad, customs duties, taxes, and additional fees may apply that are not included in the total price displayed. This does not apply to orders placed within the EU.

We assume no liability for errors made by parcel service providers (e.g., loss of a package) or for incorrect address details entered during the ordering process. However, we are happy to assist you in filing a damage or loss claim and will do our best to ensure that you still receive your desired loofah products.

Shipping Costs

Shipping to Austria and Germany is charged at a flat rate of EUR 4.30.
Shipping within the EU is charged at a flat rate of EUR 9.90.
For all other markets in which we operate, the flat rate is EUR 12.90.

Shipping is free for orders with a total value exceeding EUR 40.00.